Amazon donates humanitarian aid to Venezuela after the 7.2 and 7.5 magnitude earthquakes

The company is supporting six NGOs with food, medical care and emergency supplies while the main airport recovers. Their Disaster Relief centers already have material ready to send.

Amazon warehouse worker labels a pallet of humanitarian supplies donated for disaster response
Amazon employees prepare pallets of humanitarian supplies at a Disaster Relief center for shipment to organizations on the front lines. Source: About Amazon

Amazon announced that it is supporting nonprofit organizations on the ground following the devastating consecutive earthquakes that hit northern Venezuela, the most intense the country has recorded in a century. The earthquakes of magnitude 7.2 and 7.5, near the capital Caracas, left hundreds dead and affected more than 6 million people, according to official statement from About Amazon published by the company's Disaster Relief team.

Priority: safety of employees and partners

Amazon indicated that its first priority is the safety of employees and partners in the region. The company maintains a 24/7 operation that issues alerts and updated information in the event of severe events to guide operational decisions, in addition to an emergency relief fund for impacted workers.

«As the situation evolves, we remain committed to supporting our employees and the broader community affected by these devastating earthquakes. We will continue to work closely with community partners and humanitarian organizations to provide additional support in the coming weeks. We encourage everyone to prioritize safety and follow the instructions of local emergency authorities.

Bettina Stix, Director of Community Impact at Amazon

Donations to six frontline organizations

As Venezuela's main airport recovers, Amazon is donating to six nonprofit organizations providing urgent humanitarian aid in the country, including food, medical care and other essential services:

  • Airlink
  • American Red Cross (American Red Cross)
  • International Medical Corps
  • International Organization for Migration (IOM / IOM)
  • World Central Kitchen
  • World Food Program (WFP)
Amazon employees prepare emergency supplies at a Disaster Relief center
Amazon staff prepare supplies at a Disaster Relief hub before shipping them to humanitarian partners. Source: About Amazon

Emergency supplies and logistics network

Amazon works with first responders, NGOs, and humanitarian aid agencies in Venezuela to coordinate the donation and delivery of emergency items: blankets, hygiene products, and other basic goods.

The company has Disaster Relief centers stocked with emergency supplies to send help “as quickly as possible” when the main transportation routes in Venezuela reopen. It uses the same rapid delivery network and technology it uses for everyday parcels to bring essential items to its partners on the ground.

Video: how Amazon Disaster Relief centers work

Amazon explains the logistics of its first Disaster Relief hub in Atlanta: storage of supplies and rapid delivery to humanitarian organizations in natural disasters. Source: Amazon News (YouTube)

Global track record in disaster response

Since 2017, Amazon has donated and delivered more than 26 million essential supplies in response to more than 200 disasters around the world, including the Türkiye and Syria earthquakes in 2023. It operates multiple Disaster Relief centers in six countries to respond quickly to earthquakes, hurricanes and floods.

More details about the program are on the official page of how Amazon humanitarian aid works.

In summary

What does Amazon do? Donate and coordinate delivery of aid to six NGOs active in Venezuela after the 7.2 and 7.5 earthquakes. What are you sending? Food, medical care, blankets and hygiene from Disaster Relief hubs. When will more material arrive? As soon as the main transport routes are restored. More context? Special coverage of the earthquake in Venezuela.